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ScreenMeet Remote Support vs ViiBE

ViiBE logo

ViiBE

6.0#20 in video customer support software
AndroidiOSWebAPI
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What both publish

FactScreenMeet Remote SupportViiBE
HeadquartersUnited StatesParis, France
IntegrationsNative one-click integrations are offered for ServiceNow, Salesforce Service Cloud and Tanium.The maker lists Zendesk, Praxedo, SAP, Salesforce, Infor, Outlook Email, IBM Maximo, and Microsoft Dynamics as integrations.

ScreenMeet Remote Support plans

  • Remote Support—
  • Contact Center Access$49 a month
  • Contact Center Access/Remote$79 a month
  • IT Help Desk/Virtual Tech Bar$99 a month
  • Remote SupportPriced on request

ViiBE plans

No prices published.

Pick ScreenMeet Remote Support if…

The product is aimed at IT leaders, platform owners, SecOps teams, and support agents who troubleshoot devices within ServiceNow, Salesforce, or Tanium workflows. It may suit teams needing unattended support and session documentation.

Pick ViiBE if…

ViiBE is aimed at field service, customer assistance, and technical support teams. The maker describes use in energy, HVAC, telecommunications, and heavy equipment.

Charts they share