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ScreenMeet Remote Support vs Viewabo

Viewabo

6.8#11 in video customer support softwareFrom $79 a month
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What both publish

FactScreenMeet Remote SupportViewabo
PurposeRemote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues.Viewabo lets support teams see a customer's smartphone camera feed in real time to diagnose and resolve issues remotely.

ScreenMeet Remote Support plans

  • Remote Support—
  • Contact Center Access$49 a month
  • Contact Center Access/Remote$79 a month
  • IT Help Desk/Virtual Tech Bar$99 a month
  • Remote SupportPriced on request

Viewabo plans

  • Starter$79 a month
  • Growth$199 a month
  • Scale$399 a month

Pick ScreenMeet Remote Support if…

The product is aimed at IT leaders, platform owners, SecOps teams, and support agents who troubleshoot devices within ServiceNow, Salesforce, or Tanium workflows. It may suit teams needing unattended support and session documentation.

Pick Viewabo if…

Viewabo suits teams supporting hardware, industrial equipment, medical and life science products, appliances, HVAC, plumbing, electrical, or solar businesses. It is designed for agents who need browser-based visual guidance without requiring a customer app.

Charts they share