Salesforce Health Cloud
6.9#5 in healthcare crm softwareFrom $350 a monthAndroidiOSWebAPI
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| Fact | Salesforce Health Cloud | Zoho CRM |
|---|---|---|
| Founded | 1999 | 1996 |
| Headquarters | San Francisco, California, United States | Chennai, India |
| Integrations | Salesforce says Health Cloud integrates with all major EHRs to activate data in real time. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Purpose | Health Cloud brings clinical and nonclinical data together with actionable intelligence to support collaboration, personalized care, and automated health operations. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Support | The pricing page says Premier Success is included with Health Cloud Sales & Service Core; its benefits include 24/7 support, expert coaching and education, and tailored assessments. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
It is presented for providers, payers, and public health agencies seeking patient, referral, provider, or care coordination workflows. It may suit teams that need an engagement layer alongside an EHR.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.