Salesforce Field Service
8.0#15 in field service management softwareFrom $80 a monthAndroidiOSWebAPI
VisitSalesforce Field Service vs ServiceM8
What both publish
| Fact | Salesforce Field Service | ServiceM8 |
|---|---|---|
| Customer portal | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | Darwin, Australia |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | both | The main app is optimized for iOS, with ServiceM8 Lite available for Android. |
| Offline mode | Yes | Yes |
| Recurring jobs | Yes | Recurring jobs can recreate and schedule themselves automatically over time. |
| Route optimization | Yes | Yes |
Salesforce Field Service plans
- Contractor Plus$80 a month
- Dispatcher$2,100 a year
- Technician$2,100 a year
- Field Service Plus$2,760 a year
- Agentforce 1 Field Service$7,800 a year
ServiceM8 plans
- FreeFree
- Starter$29 a month
- Growing$79 a month
- Premium$149 a month
- Premium Plus$349 a month
Pick Salesforce Field Service if…
Salesforce Field Service suits field teams handling repairs, inspections, or on-site services, including teams in industries such as utilities, healthcare, and construction. It is relevant to organizations that need scheduling, dispatch, mobile work orders, or asset maintenance.
Pick ServiceM8 if…
ServiceM8 suits contractors who need to manage jobs, payments, and customer access, including teams that need offline use or recurring-job support. The free plan is limited to one user and 30 jobs per month.