Salesforce Feedback Management
7.5#3 in ai survey generatorsFrom $25 a monthAndroidiOSWebAPI
VisitSalesforce Feedback Management vs Youform
What both publish
| Fact | Salesforce Feedback Management | Youform |
|---|---|---|
| Analytics | Prebuilt reports and dashboards provide a unified view for service decision-making, rep productivity, and customer satisfaction. | Form analytics include views, starts, completions, and completion rates, with question drop-off rates available on Pro. |
| API | Salesforce provides Connect REST APIs for building surveys, Apex classes for sending invitations, and REST APIs for survey translation. | Youform lists REST API access for custom integrations, programmatic form creation, and fetching and managing responses. |
| Founded | 1999 | 2023 |
| Security | Salesforce Help says Shield Encryption can protect sensitive participant data collected in Surveys, including data from Salesforce users and administrators. | Youform says form data is encrypted in transit and at rest and stored in Europe, and that it offers a Data Processing Agreement. |
Salesforce Feedback Management plans
- Customer Signals Intelligence$5, paid once
- Survey Response Pack$300 a year
- Feedback Management - Starter$13,500 a year
- Feedback Management - Starter$13,500 a month
- Feedback Management - Growth$46,000 a year
- Feedback Management - Growth$46,000 a month
Youform plans
- FreeFree
- Pro$29 a month
- Business$89 a month
Pick Salesforce Feedback Management if…
You want what its maker publishes above — check its page for the details.
Pick Youform if…
Youform suits people who need to create and share surveys, quizzes, or forms, including teams connecting responses to other services. Its free plan may suit a single user who does not need custom domains or multiple languages.