Salesforce Education Cloud
7.1#2 in education analytics softwareFrom $87 a monthAndroidiOSWebAPI
VisitSalesforce Education Cloud vs Synap
What both publish
| Fact | Salesforce Education Cloud | Synap |
|---|---|---|
| Founded | 1999 | 2014 |
| Headquarters | San Francisco, California, United States | Leeds, United Kingdom |
| Integrations | Salesforce says many of its products integrate directly with outside applications; for other sources it lists MuleSoft licenses, integration partners, or AgentExchange apps as options. | Synap lists REST API, Zapier, webhooks, LTI 1.3 and Blackboard App Center support; its LTI integrations include Moodle, Canvas and Blackboard. |
| Support | The Standard Success Plan is included in all licenses and provides knowledge articles, documentation, Trailhead, and the Trailblazer Community; the page says Premier includes 24/7 support for business-stopping issues and is bundled with Unlimited Edition. | All plans include personalised onboarding; Standard includes chat support, Pro includes priority chat and Zoom support, and Business includes a Customer Success Manager. |
Salesforce Education Cloud plans
- Education Cloud Enterprise Edition$87 a month
- Education Cloud Unlimited Edition$145 a month
- Education Cloud Agentforce 1 for Sales Edition$375 a month
- Education Cloud Agentforce 1 for Service Edition$375 a month
Synap plans
- Standard£1,200 a year
- Pro£3,500 a year
- Business£8,000 a year
- EnterprisePriced on request
Pick Salesforce Education Cloud if…
It suits recruitment and admissions teams, as well as institutions managing student services, academic operations, or student life. It may also fit teams coordinating advancement and alumni relations.
Pick Synap if…
Synap may suit awarding bodies, universities, companies, and training providers managing exams and assessments. Its mix of proctoring, marking, and analytics is relevant to teams with both objective and written responses.