ReviewReply
6.4#33 in online reputation management softwareFrom $49 a monthWeb
VisitReviewReply vs Trustindex
Trustindex
8.4#1 in online reputation management softwareFrom $65 a yearFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | ReviewReply | Trustindex |
|---|---|---|
| Integrations | The roadmap lists Google Business Profile, Yelp review import, and Facebook review import as shipped integrations. | Listed integrations include Shopify, WooCommerce, Magento, BigCommerce, Squarespace, Wix, Zendesk, HubSpot, Salesforce, Mailchimp, Klaviyo, ActiveCampaign, Zapier and Make. |
| Security | ReviewReply states that it uses TLS in transit, AES-256 encryption at rest, bcrypt password hashing, role-based access controls, and regular security audits. | The privacy policy says Trustindex maintains technical and organisational measures to protect personal data and notes that no internet transmission or electronic storage method can be guaranteed completely secure. |
| Support | The Scale plan includes priority support. | Trustindex lists email support, live chat, a knowledge base, free workshop consultation, and video tutorials. |
ReviewReply plans
- Starter$49 a month
- Growth$149 a month
- Scale$349 a month
- EnterprisePriced on request
Trustindex plans
- Free PackageFree
- Single$65 a year
- Pro$125 a year
- Ultimate$349 a year
Pick ReviewReply if…
ReviewReply is designed for multi-location operators, including restaurants, dental groups, and hotels. It may suit teams that want to control review-response wording, approvals, and publishing across locations.
Pick Trustindex if…
Trustindex suits businesses that want to gather customer reviews and display them alongside social feeds. Its listed audience ranges from simple blogs to online stores, with paid plans offering review coverage from 133 platforms.