Review Revolution
8.5#5 in review management softwareFree planFree planAndroidiOSWebAPI
Visit| Fact | Review Revolution | Superchat |
|---|---|---|
| API capabilities | With permission, the Google integration syncs reviews, publishes replies and Business Profile posts, and reads profile insights. | The API supports sending text, media and WhatsApp template messages, contact updates, channels and webhooks. |
| Free plan | No | Yes |
| Headquarters | Bali, Indonesia | Berlin, Germany |
| Integrations | Google Business Profile is live; the site lists TripAdvisor as rolling out and Facebook, Trustpilot, Airbnb, and Agoda as coming soon or on the roadmap. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Rating on Trustpilot | 3.7 out of 5 from 1 review | 4.5 out of 5 from 613 reviews |
It suits service businesses that want to collect customer ratings, manage Google review replies, and track reputation trends. The named audiences include hotels, restaurants, clinics, salons, gyms, retail stores, and professional services.
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.