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RespondNow vs xMatters

RespondNow

5.9#23 in incident management softwareFree plan
Free planWebSelf-hosted
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xMatters

8.2#2 in incident management softwareFrom $15 a month
Free planAndroidiOSWebAPI
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What both publish

FactRespondNowxMatters
IntegrationsThe project documentation describes integration with Slack; the Helm repository README also says it integrates with MongoDB.xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic.
PurposeRespondNow is an open-source incident management framework for handling incidents from start to finish.xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale.

RespondNow plans

  • FreeFree

xMatters plans

  • FreeFree
  • Starter (Essentials)$15 a month
  • Base (Standard)$39 a month
  • AdvancedPriced on request

Pick RespondNow if…

It suits developers and SREs who want an open-source incident workflow centered on Slack. Kubernetes operators comfortable with Helm can deploy it for team incident management.

Pick xMatters if…

xMatters is aimed at DevOps, SRE, and operations teams that need incident workflows, alert handling, and on-call coordination. It may also suit teams connecting response workflows to cloud or on-premises systems.

Charts they share