RemoteCall
7.0#79 in remote desktop softwareFrom $40.84 a monthAndroidiOSWebLinux
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| Fact | RemoteCall | Zoho Assist |
|---|---|---|
| Access mode | attended | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | No | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,Linux,Android,iOS/iPadOS,web browser | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
RemoteCall suits support teams that need attended sessions across desktop, mobile, and browser platforms. It may be useful for teams that want file transfer and session recording, with plan options that vary in listed allowances.
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.