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Remote Utilities vs Zoho Assist

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Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactRemote UtilitiesZoho Assist
Access modebothboth
File transferYesFile transfer is included in Remote Support Standard and Unattended Access Standard.
Founded20101996
Free planYesYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.
Session recordingYesSession recording is available in the Enterprise and Unattended Access Professional plans.
Supported platformsWindows,macOS,Linux,iOS,AndroidSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

Remote Utilities plans

  • FREEFree
  • STARTER$99, paid once
  • PLUS$249, paid once
  • PRO$499, paid once
  • SITE—

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick Remote Utilities if…

Remote Utilities may suit people or teams that need remote access across desktop and mobile operating systems. The listed plans provide options based on how many devices need to be controlled.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share