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Remote Desktop vs Zoho Assist

Remote Desktop

8.2#16 in remote desktop softwareFrom $2.45 a year
Free planAndroidiOSLinuxmacOS
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Zoho Assist logo

Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactRemote DesktopZoho Assist
Access modebothboth
File transferYesFile transfer is included in Remote Support Standard and Unattended Access Standard.
Free planYesYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.
Session recordingSessions can be recorded and saved on a local PC or Mac.Session recording is available in the Enterprise and Unattended Access Professional plans.
Supported platformsWindows,macOS,Linux,iOS,Android,Chrome OS,Raspberry PiSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

Remote Desktop plans

  • Free PlanFree
  • Remote Access Plan$99.50 a year
  • Premium Plan$299.50 a year
  • Corporate Plan$599.50 a year
  • Pro$2.45 a year
  • Solo$2.46 a month

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick Remote Desktop if…

Remote Desktop suits people who need remote connections from desktop or mobile devices, as well as teams supporting multiple users or computers. Its free plan is sized for one user and three unattended devices.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share