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Referra OS vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactReferra OSTracker
Audit trailYesYes
Deploymentcloudcloud
PurposeReferra OS is a connected platform for Medicaid waiver case management agencies.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityThe site says the platform runs on Salesforce infrastructure with role-based access, audit trails, and encryption.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportThe pricing tiers list standard, priority, or dedicated onboarding and support, depending on tier.Riverside says the same people who develop Tracker support it and answer the phone.

Referra OS plans

  • EnterprisePriced on request
  • GrowthPriced on request
  • StarterPriced on request

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick Referra OS if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

Charts they share