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Readymode vs VICIdial

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VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactReadymodeVICIdial
DialingIts built-in predictive dialer can automatically adjust dialing speed, and the platform includes a webphone and blended inbound and outbound calling.Campaigns can use automatic or predictive dialing, including an adaptive dialing algorithm.
HeadquartersVancouver, British Columbia, CanadaSt. Petersburg, Florida, United States
IntegrationsReadymode lists integrations including HighLevel, InvestorFuse, Podio, Salesforce, and Balto, and says users can build custom integrations with APIs and Zapier connections.Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP.
ProductReadymode describes itself as hybrid-cloud, all-in-one call center software for outbound and inbound calling, a sales dialer, and CRM.VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer.

Readymode plans

  • Readymode Starter (annual)$199
  • Readymode Starter (monthly)$239 a month
  • Readymode iQ (annual)$249
  • Readymode iQ (monthly)$299 a month
  • CustomPriced on request

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick Readymode if…

Readymode is aimed at call-center teams in fields such as real estate, solar energy, health insurance, BPO, travel, and home improvement. It may suit teams that need both inbound and outbound calling with lead management and live supervision.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

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