
RazorSync
8.3#6 in field service management softwareFrom $90 a monthAndroidiOSWebAPI
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| Fact | RazorSync | ReachOut Suite |
|---|---|---|
| Customer portal | The customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online. | Customers can submit service requests online and track their status. |
| Founded | LinkedIn lists RazorSync as founded in 2010. | 2003 |
| Free plan | No | Yes |
| Headquarters | Brentwood, Tennessee, United States | White Plains, New York, United States |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | both | The mobile app supports field data capture on phones and tablets. |
| Offline mode | Yes | Yes |
| Recurring jobs | Yes | Yes |
| Route optimization | Route Optimization sends addresses to Google Maps and rearranges a technician schedule for a more efficient route. | Routes can be optimized, replanned, and saved for future use. |
RazorSync suits service businesses needing web and mobile access for scheduling-related field work, payments, routes, recurring jobs, and customer communication. Teams should check the listed technician and user allowances.
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.