
Rasa
8.6#6 in chatbot buildersFree planFree planWebAPILinuxmacOS
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| Fact | Rasa | Voiceflow |
|---|---|---|
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Documentation | The documentation portal contains installation guides, tutorials, API references, deployment material and SDK guidance. | Documentation includes quickstarts, API reference, deployment guides, widgets, telephony, SMS, testing, analytics and billing material. |
| Founded | 2016 | 2019 |
| Funding | Rasa Technologies, Inc. announced a $26 million Series B in June 2020, bringing total disclosed funding to $40 million. | A 2024 company release announced a $15 million OpenView-led round at a $105 million valuation and $35 million total raised. |
| Human handoff | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Rating on G2 | 4.0 out of 5 from 11 reviews | 4.5 out of 5 from 115 reviews. |
| Rating on TrustRadius | 8.4 out of 10 from 5 reviews | 10 out of 10 from 2 reviews. |
| Security controls | The platform lists SSO, role-based access control, PII management, Vault-backed secrets management, dependency vulnerability protection and OpenTelemetry observability. | The security page describes encryption at rest and in transit, customer-managed keys, multi-region backups, vulnerability scanning, penetration tests, SSO, WAF and DDoS protection. |
You want what its maker publishes above — check its page for the details.
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.