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Qwaiting vs Waitlist Me

Qwaiting

7.0#9 in restaurant waitlist softwareFrom $2,490 a year
AndroidiOSWebAPI
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Waitlist Me logo

Waitlist Me

7.4#4 in restaurant waitlist softwareFrom $27.99 a month
Free planAndroidiOSWeb
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What both publish

FactQwaitingWaitlist Me
FoundedQwaiting says it was founded in 2018 to create an online queue management solution.2012
IntegrationsIts listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta.The iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries to Square.
SecurityQwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures.The FAQ says customer phone numbers cannot be exported by business customers, and that the service runs on Google App Engine.
SupportThe pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance.Users can report issues through the app settings or contact [email protected].

Qwaiting plans

  • Starter$249 a month
  • Business$349 a month
  • Enterprise$399 a month
  • Custom$649 a month
  • Starter$2,490 a year
  • Business$3,490 a year

Waitlist Me plans

  • FreeFree
  • Premium$27.99 a month
  • Pro$47.99 a month
  • Platinum$79.99 a month

Pick Qwaiting if…

Qwaiting may suit organizations in healthcare, banking, retail, government, education, or airports that manage appointments and walk-ins. It is aimed at teams that want remote check-in, queue monitoring, and customer notifications.

Pick Waitlist Me if…

It suits businesses such as restaurants, salons, clinics, retail shops, tutoring services, and recreation businesses that need to manage a single queue or reservations. Businesses can offer customers several ways to join and receive notifications when ready.

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