Qwaiting
7.0#9 in restaurant waitlist softwareFrom $2,490 a yearAndroidiOSWebAPI
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| Fact | Qwaiting | Waitlist Me |
|---|---|---|
| Founded | Qwaiting says it was founded in 2018 to create an online queue management solution. | 2012 |
| Integrations | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. | The iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries to Square. |
| Security | Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. | The FAQ says customer phone numbers cannot be exported by business customers, and that the service runs on Google App Engine. |
| Support | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. | Users can report issues through the app settings or contact [email protected]. |
Qwaiting may suit organizations in healthcare, banking, retail, government, education, or airports that manage appointments and walk-ins. It is aimed at teams that want remote check-in, queue monitoring, and customer notifications.
It suits businesses such as restaurants, salons, clinics, retail shops, tutoring services, and recreation businesses that need to manage a single queue or reservations. Businesses can offer customers several ways to join and receive notifications when ready.