ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitProProfs Knowledge Base vs Zoomin
What both publish
| Fact | ProProfs Knowledge Base | Zoomin |
|---|---|---|
| API | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. | Zoomin provides a developer API for secure calls to platform functionality and integration with new or existing applications. |
| Content analytics | Yes | Yes |
| Integrations | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. | Zoomin describes its integrations as out-of-the-box connections that bring technical content where users are. |
| Publishing audience | both | both |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | Zoomin’s onboarding documentation says accounts transition from Professional Services to Zoomin Support for ongoing support after post-go-live support ends. |
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Zoomin plans
No prices published.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
Pick Zoomin if…
You want what its maker publishes above — check its page for the details.