ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitProProfs Knowledge Base vs tela
What both publish
| Fact | ProProfs Knowledge Base | tela |
|---|---|---|
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | The self-hosted Community edition is self-supported with community help; Enterprise includes priority support and an SLA. |
| Version history | Yes | Yes |
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
tela plans
- Enterprise—
- FreeFree
- Community (self-hosted)Free
- Personal$6 a month
- Enterprise (self-hosted)$8 a month
- Team$8 a month
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
Pick tela if…
tela may suit teams documenting information from Git or Jira and connecting AI agents to that knowledge. It also offers a self-hosting path for customers who want to run the open-source Community edition on their own server.