Procedureflow
6.2#14 in standard operating procedure softwareFrom $33 a monthWebAPI
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| Fact | Procedureflow | Whale |
|---|---|---|
| Headquarters | The site lists its address as 1 Market Square, Suite 143, Saint John, New Brunswick, Canada. | Ghent, Belgium |
| Integrations | The site lists Salesforce, Amazon Connect, Genesys, Microsoft Dynamics 365, and NICE integrations. | Listed integrations include Slack, Salesforce, HubSpot, Microsoft tools, Google Drive, OneDrive, BambooHR, ADP, Asana, monday.com, Zapier and Zoho. |
| Security | The security page states SOC 2 Type 2 compliance, AWS hosting, encryption in transit and at rest, annual third-party penetration tests, and monthly vulnerability scans. | Whale states that it is SOC 2 compliant, GDPR compliant, and HIPAA ready, with customer data encrypted at rest and in transit. |
Procedureflow is aimed at operations leaders, training managers, and customer experience teams handling high-volume, complex, or regulated processes. It suits teams that need governed workflows and analytics.
Whale suits teams that need to document procedures, organize company knowledge, and train employees with assigned learning flows. It is relevant to organizations in industries including manufacturing, retail, financial services, construction, and IT services.