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Pool Prime Pro vs Pool Service Software (PSS)

What both publish

FactPool Prime ProPool Service Software (PSS)
SecurityThe privacy policy says data is stored on managed cloud infrastructure with encryption in transit and at rest, and access is controlled by role.The privacy notice says sensitive information submitted through the website is encrypted in transit and that stored personally identifiable information is kept on servers in a secure environment.
SupportThe contact page accepts sales, migration, large-route pricing, and support requests, and lists the phone number +1 (702) 472-9330.The site says customers can contact support and that submitting Orenda advice tickets from PSS is included in all subscription plans.

Pool Prime Pro plans

  • 14-Day Free TrialFree
  • Basic$99 a month
  • Pro$199 a month
  • Enterprise$499 a month

Pool Service Software (PSS) plans

  • Free PlanFree
  • Wave Maker$0.95 a month
  • Dive In$49.99 a month
  • Ripple Effect$99 a month

Pick Pool Prime Pro if…

Pool Prime Pro is aimed at pool service businesses managing recurring routes, technician visits and customer billing. Its field app and customer portal may suit businesses that need service records and customer self-service.

Pick Pool Service Software (PSS) if…

PSS suits pool service businesses that need routing, visit records, water chemistry tracking and invoicing in one system. It supports smartphone and tablet devices running iOS or Android.

Charts they share