Pool Guy
6.4#21 in pool service softwareAndroidiOSWeb
Visit| Fact | Pool Guy | Pool IQ |
|---|---|---|
| Data retention | While an account is active, end-customer data retention is listed as 18 months for Starter, 36 months for Professional, and unlimited for Business; cancelled accounts have a 90-day export window. | After cancellation, data is retained for 90 days, during which customers can export service logs, client records, and invoices; it is then permanently deleted. |
| Purpose | Pool Guy is a mobile and web app for pool service companies to manage pools, schedule services, track chemicals and handle repairs. | Pool IQ combines route management, chemistry tracking, invoicing, and AI-assisted service notes for pool service teams. |
| Security | The maker says it uses encryption in transit and at rest, Firebase Authentication, Firebase App Check, Google Cloud infrastructure, password hashing and activity monitoring. | The pricing page says data is transmitted over HTTPS/TLS and stored encrypted at rest. |
| Support | The terms list support, legal, privacy, and data protection contact at [email protected], Monday through Friday, 9:00 AM–5:00 PM NZST/NZDT. | The Unlimited plan includes priority 24/7 support, while Corporate includes a priority support queue and a dedicated account manager. |
No prices published.
Pool Guy is for pool service businesses and sole traders managing customer pools, service schedules, chemistry, repairs, and billing. Individual pool owners and consumers cannot register or access the app.
Pool IQ suits solo pool-service operators, route managers, technicians, and growing teams who need route, chemistry, and invoicing tools. Teams that need QuickBooks syncing must use a paid plan from Pro upward.