Planview AdaptiveWork
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VisitPlanview AdaptiveWork vs SHG ITFM
What both publish
| Fact | Planview AdaptiveWork | SHG ITFM |
|---|---|---|
| Integrations | Listed integrations include Jira, Salesforce, SharePoint, ServiceNow, Excel, Microsoft Teams, Tableau, Box, Slack, SAP, Procore, and Zendesk. | The solution can integrate through standard APIs or custom connectors with Oracle, SAP, Azure, AWS, and ServiceNow. |
| Intended users | Planview presents AdaptiveWork for organizations and teams managing project portfolios, product portfolios, and professional services automation. | The product page identifies CIOs, CFOs, and IT service providers as decision-makers it serves. |
| Reporting | Users can configure reports and dashboards and generate branded PowerPoint reports with Slide Publisher. | Reporting and Analytics provides KPIs and TCO breakdowns by service and cost center, with filters and Excel export. |
| Support | Planview provides a Customer Success Center and a ticket submission option through its customer care links. | SHG offers onboarding, knowledge transfer, ongoing support packages, and support Monday to Friday, 9:00 AM to 9:00 PM EST. |
Planview AdaptiveWork plans
- Planview AdaptiveWorkPriced on request
SHG ITFM plans
- Custom pricingPriced on request
Pick Planview AdaptiveWork if…
AdaptiveWork suits organizations handling project portfolios, product portfolios, or professional services automation. Its combination of financial management, reporting, and support for multiple delivery methods may fit teams coordinating work across projects.
Pick SHG ITFM if…
SHG ITFM is aimed at organizations whose CIOs, CFOs, or IT service providers need to model and report on IT costs. Its multi-entity, currency, and geography support may suit organizations with international cost structures.