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SHG ITFM

SHG ITFM helps organizations connect IT spending with business goals by modeling service costs and showing where costs sit.

Place
#15 of 22
Score
5.2
SHG ITFM's website

What SHG ITFM is

SHG ITFM helps organizations connect IT spending with business goals by modeling service costs and showing where costs sit. It uses cost data, service structures, and allocation logic, with primary and secondary allocation options that can use percentages, dollar amounts, or total cost of ownership drivers. Budgeting, forecasting, and showback are supported. Reporting provides KPIs and TCO breakdowns by service and cost center, with filters and Excel export. The system can model costs across legal entities, currencies, and geographies, and integrate through APIs or custom connectors with Oracle, SAP, Azure, AWS, and ServiceNow. SHG offers cloud-hosted and on-premise deployment options, as well as a test environment and free trial or pilot after a demo. Implementation options range from a six-week proof of concept to multi-year programs. Onboarding, knowledge transfer, and support packages are available, with support Monday to Friday, 9:00 AM to 9:00 PM EST. It is a paid, self-hosted product with pricing on request; there is no free plan.

Good

  • Models primary and secondary cost allocation.
  • Includes budgeting, forecasting, and showback.
  • Reports KPIs with Excel export.
  • Connects with Oracle, SAP, Azure, AWS, and ServiceNow.
  • Supports multiple entities, currencies, and geographies.

Watch out

  • No free plan.
  • Pricing is available on request.
  • Trial or pilot follows a demo.

Who it suits

SHG ITFM is aimed at organizations whose CIOs, CFOs, or IT service providers need to model and report on IT costs. Its multi-entity, currency, and geography support may suit organizations with international cost structures.

Verdict

SHG ITFM brings cost modeling, allocation, budgeting, forecasting, and reporting into a single offering. Organizations should request pricing and consider its deployment and implementation options against their requirements.

Plans and prices

From SHG ITFM's own pricing page, checked 7 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Custom pricingPriced on requestPricing depends on company size, feature requirements, and support level

The facts

Each one read from SHG ITFM's own pages, with the date it was checked.

Money

Cost allocation
It supports primary and secondary cost allocation, including percentage or dollar allocations and TCO drivers.checked 7 Oct 2026
Cost modeling
The solution models IT service costs using cost data, service structures, and allocation logic.checked 7 Oct 2026
Trial
After a demo, SHG says it offers a test environment and a free trial or pilot program; no duration is stated.checked 7 Oct 2026

What it does

Deployment
SHG offers cloud-hosted and on-premise deployment options, depending on data governance and security requirements.checked 7 Oct 2026
Implementation
SHG describes delivery options from a six-week proof of concept to multi-year transformation programs, depending on readiness and scope.checked 7 Oct 2026
Integrations
The solution can integrate through standard APIs or custom connectors with Oracle, SAP, Azure, AWS, and ServiceNow.checked 7 Oct 2026
Intended users
The product page identifies CIOs, CFOs, and IT service providers as decision-makers it serves.checked 7 Oct 2026
International structures
The solution supports cost modeling across multiple legal entities, currencies, and geographies.checked 7 Oct 2026
Purpose
SHG ITFM helps organizations align IT spending with business goals, see costs, and make data-driven decisions.checked 7 Oct 2026
Reporting
Reporting and Analytics provides KPIs and TCO breakdowns by service and cost center, with filters and Excel export.checked 7 Oct 2026
Security and privacy
The privacy policy says the company takes technical and organizational measures to protect personal data and does not sell or rent it.checked 7 Oct 2026
Support
SHG offers onboarding, knowledge transfer, ongoing support packages, and support Monday to Friday, 9:00 AM to 9:00 PM EST.checked 7 Oct 2026

The company

Maker
The maker identifies SHG ITFM as a product of SkyHighGrowth Inc.; the page does not state headquarters or a founding year.checked 7 Oct 2026

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