Pisano
7.3#1 in customer experience management softwareFrom $0.01 a monthAndroidiOSWebAPI
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| Fact | Pisano | SuiteCX |
|---|---|---|
| Journey mapping | The product supports customer-journey visualization and mapping. | It provides persona and segment maps, storytelling maps, brainstorming maps, infographics and other journey visualizations. |
| Product | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. | SuiteCX is a customer experience platform for journey mapping, journey analytics, assessment, and planning customer experience improvements. |
| Security | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. | The company describes configurable secure environments and says customers can use shared or private servers; the opened pages do not identify a security certification. |
| Support | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. | The company says its flat license fee includes unlimited support and training in the first year regardless of users or storage, and it offers online help and training. |
No prices published.
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.
SuiteCX suits CX practitioners and organizations that need journey mapping, experience assessment, and improvement planning. It may also fit teams seeking configurable branding, server environments, or API connections.