
Pingdom
7.8#2 in uptime monitoring softwareFrom $16.50 a monthAndroidiOSWebAPI
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| Fact | Pingdom | ServiceUptime |
|---|---|---|
| Alert channels | Email,SMS,push notifications,Slack,PagerDuty,Opsgenie,VictorOps,HipChat,webhooks | email,SMS,webhook |
| Alerts | Incident alerts can be sent by SMS, email, push notification, or webhook, and Pingdom performs a second check before alerting to filter false positives. | Outage alerts are available by email and SMS, and the services page also lists webhook alerts and an API for custom alerting applications. |
| Free plan | No | Yes |
| Intended users | Pingdom describes use cases for digital marketers, web hosting providers, and web developers. | The Start plan page recommends the plan to individuals monitoring one website, while the Standard plan page recommends professional monitoring for webmasters with over 10 hosts. |
| Server monitoring | Yes | Yes |
| Support | The site links to customer support and support tickets and lists a sales contact phone number. | The contact page says a representative will respond within 24 hours, while the FAQ says support and sales teams are available 24/7. |
Pingdom suits digital marketers, web developers, and hosting providers needing uptime, speed, transaction, or real-user monitoring. It also fits teams that need many alert channels and public status pages.
It suits individuals monitoring a website as well as webmasters managing multiple hosts. Teams needing availability checks, performance reports, and configurable alerts can choose among different monitoring plans.