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Pingdom vs ServiceUptime

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Pingdom

7.8#2 in uptime monitoring softwareFrom $16.50 a month
AndroidiOSWebAPI
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What both publish

FactPingdomServiceUptime
Alert channelsEmail,SMS,push notifications,Slack,PagerDuty,Opsgenie,VictorOps,HipChat,webhooksemail,SMS,webhook
AlertsIncident alerts can be sent by SMS, email, push notification, or webhook, and Pingdom performs a second check before alerting to filter false positives.Outage alerts are available by email and SMS, and the services page also lists webhook alerts and an API for custom alerting applications.
Free planNoYes
Intended usersPingdom describes use cases for digital marketers, web hosting providers, and web developers.The Start plan page recommends the plan to individuals monitoring one website, while the Standard plan page recommends professional monitoring for webmasters with over 10 hosts.
Server monitoringYesYes
SupportThe site links to customer support and support tickets and lists a sales contact phone number.The contact page says a representative will respond within 24 hours, while the FAQ says support and sales teams are available 24/7.

Pingdom plans

  • Real User Monitoring$16.50 a month
  • Synthetic Monitoring$16.50 a month
  • Real User Monitoring annual calculator$198 a year
  • Synthetic Monitoring annual calculator$198 a year
  • EnterprisePriced on request

ServiceUptime plans

  • FreeFree
  • Professional$89.95 a month
  • Free MonitoringFree
  • Start$5.95 a month
  • Standard$9.95 a month
  • Advanced$29.95 a month

Pick Pingdom if…

Pingdom suits digital marketers, web developers, and hosting providers needing uptime, speed, transaction, or real-user monitoring. It also fits teams that need many alert channels and public status pages.

Pick ServiceUptime if…

It suits individuals monitoring a website as well as webmasters managing multiple hosts. Teams needing availability checks, performance reports, and configurable alerts can choose among different monitoring plans.

Charts they share