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phpMyFAQ vs Zendesk Guide

phpMyFAQ

6.9#80 in knowledge base softwareFree plan
Free planWebAPILinuxSelf-hosted
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What both publish

FactphpMyFAQZendesk Guide
Content analyticsYesYes
Free planYesNo
IntegrationsThe site lists a REST API, an MCP server for AI clients, and a plugin system.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
LanguagesThe product supports more than 40 interface languages, per-FAQ translations, and right-to-left layouts.Zendesk says Guide articles can be translated into more than 40 languages.
Publishing audiencebothboth

phpMyFAQ plans

  • phpMyFAQFree

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick phpMyFAQ if…

It suits organizations that want to host their own FAQ knowledge base, including education, public-sector, research, industry, software, and IT teams. Administrators needing multilingual content and varied authentication options may find it suitable.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share