
PHPCRM
7.4#98 in crm softwareFrom $9.99 a monthFree planWebAPISelf-hosted
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| Fact | PHPCRM | Zoho CRM |
|---|---|---|
| Company history | The About page says the project started in 2009 and the company was established in 2021. | Zoho CRM says it has been driving innovation since 2005. |
| Customization | The maker says PHPCRM Cloud can be customized with modules, workflow automation, feature changes, and third-party integrations, with customization charges based on complexity. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Founded | 2021 | 1996 |
| Free plan | Yes | Yes |
| Headquarters | Noida, Uttar Pradesh, India | Chennai, India |
| Integrations | The Cloud page lists SMTP email integration and REST API, while the maker says third-party integrations such as payment gateways, WhatsApp APIs, SMS services, and accounting software can be added through customization. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Security | The maker says the self-hosted edition stores its files and database on the customer's server and supports allowing or blocking IP addresses. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Cloud support varies by plan: Starter lists standard email support, Standard lists priority email and live chat, and Advanced lists priority email, chat, and call support. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
You want what its maker publishes above — check its page for the details.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.