Persimmony Case Management
7.0#30 in case management softwareAndroidiOSWebAPI
VisitPersimmony Case Management vs Tracker
What both publish
| Fact | Persimmony Case Management | Tracker |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Plano, Texas, United States | Atlanta, Georgia |
| Integrations | Persimmony says its API can connect the product with EHRs, scheduling systems, and other critical systems. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Purpose | Persimmony Case Management brings client documentation and interactions together for public health, social services, and healthcare organizations. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | Persimmony says it encrypts customer data in transit and at rest, completes an independent SOC 2 Type II audit annually, and acts as a HIPAA business associate under signed agreements. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | Support requests can be submitted 24/7, and the support team is available Monday through Friday from 7:00 AM to 7:00 PM Central Time, excluding Persimmony-observed holidays. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
Persimmony Case Management plans
- Persimmony Case ManagementPriced on request
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick Persimmony Case Management if…
It suits government agencies and nonprofits working in public health, social services, and healthcare. Organizations needing program-specific workflows, shared case oversight, and client communication tools may find its features relevant.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.