
Pega RPA
6.3#5 in process mining softwareWebSelf-hostedWindows
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| Fact | Pega RPA | ProcessMind |
|---|---|---|
| Founded | 1983 | 2024 |
| Headquarters | Waltham, Massachusetts, USA | Deventer, Netherlands |
| Integrations | Robot Studio adapters support Windows applications including Java apps and SAP GUI, web apps, and host or mainframe applications accessed through an emulator. | REST APIs handle data and configuration, webhooks notify external systems, and the MCP server is available on Enterprise. |
| Support | Pega directs RPA users to its Support Center for questions and discussions, and says users can open a support ticket through My Support Portal for environment-specific guidance. | Customers can contact support through in-application channels or [email protected]; the SLA targets 99.9% monthly uptime for eligible paid production subscriptions. |
Pega RPA is intended for organizations bridging system gaps and automating manual work. It suits teams that need attended or unattended bots and centralized bot management.
ProcessMind is designed for process modelers, process architects, and analysts, with viewer access for stakeholders. It may suit teams looking to combine BPMN modeling with process analysis in a browser, provided cloud hosting fits their requirements.