Pega Investigative Case Management
6.9#37 in case management softwareAndroidiOSWebAPI
VisitPega Investigative Case Management vs Tracker
What both publish
| Fact | Pega Investigative Case Management | Tracker |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | hybrid | cloud |
| Headquarters | Waltham, Massachusetts, United States | Atlanta, Georgia |
| Integrations | Pega Government Platform offers out-of-the-box services and connectors to integrate systems without migration or replication. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Intended users | Pega describes investigative case management as part of Pega Government Platform and says it supports government agencies. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Purpose | The product automates investigations and case resolution while providing an audit trail to support compliance and reduce risk. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | Pega Cloud uses role-based access controls, isolated environments, and AES-256 encryption at rest, with TLS 1.2 and 1.3 for data in transit. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Workflow automation | Yes | Yes |
Pega Investigative Case Management plans
- Pega Investigative Case ManagementPriced on request
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick Pega Investigative Case Management if…
This suits government agencies and investigative teams that need structured case workflows, evidence handling, collaboration, and audit records. It also fits supervisors who require dashboards for caseload, performance, and reporting.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.