PBXware
7.1#81 in business phone systemsAndroidiOSWebAPI
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| Fact | PBXware | VitalPBX |
|---|---|---|
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| CRM integrations | The product page names Salesforce, SugarCRM, Zendesk, Zoho and Microsoft Dynamics among its CRM integrations. | The CRM Connector currently documents Salesforce and Zoho integrations, with call journaling, contact synchronization and automatic contact creation. |
| Deployment | PBXware supports hosted and on-premise deployment. | The download page offers an ISO and installation guides for virtual machines, hardware, and VPS deployments. |
| Desktop and mobile apps | Yes | Yes |
| Product | PBXware is a software PBX that brings voice, video, contact center features and meetings together in one platform. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | Bicom Systems describes PBXware security as multilayered and says it includes call encryption. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
It may suit organizations seeking business calling with desktop and mobile apps across major listed platforms. Businesses needing dashboards, queue management, dialers, or omnichannel communications can consider the listed CX tiers.
You want what its maker publishes above — check its page for the details.