Optsy
5.9#22 in security system installer softwareAndroidiOSWebAPI
VisitOptsy vs traqR
What both publish
| Fact | Optsy | traqR |
|---|---|---|
| Company background | Optsy says it was founded in 2001 under the names Terra and FieldOne Systems and later retained its small and medium business capabilities when Microsoft acquired FieldOne Sky in 2015. | The maker says the founder spent 30 years in the Australian fire-protection industry before creating traqR. |
| Intended customers | Optsy says it serves small and medium-sized field service businesses, including alarm and security contractors, and reports customers in 48 states and 13 countries. | traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. |
| Mobile app | The mobile app is available on iOS and Android and supports job reports with photos, progress notes, purchase order requests, customer signatures, invoices, and payment collection. | Technicians use the field app in a phone browser, and the maker says a native iPhone app is in beta testing. |
| Purpose | Optsy provides field service management software for alarm and security companies to manage service calls, monitoring contracts, customer needs, and operations. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Support | The alarm and security page lists phone and email support Monday through Thursday, 9 AM to 5 PM, and describes onboarding assistance. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
Optsy plans
- Custom pricingPriced on request
traqR plans
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- BusinessA$799 a month
Pick Optsy if…
Optsy suits small and medium-sized field service businesses, particularly alarm and security contractors. It may suit teams that need mobile job records, offline access, and service contract management.
Pick traqR if…
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. It may suit teams that need field inspections, asset records, offline work capture, and invoicing in a connected workflow.