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Optimax Case Management vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactOptimax Case ManagementTracker
Audit trailYesYes
Deploymentcloudcloud
HeadquartersLas Vegas, Nevada, United StatesAtlanta, Georgia
IntegrationsThe platform supports imports and exports in Excel, CSV, XML, and JSON formats, data synchronization, and third-party API integrations.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
Intended usersThe maker lists use cases including intellectual and developmental disabilities, vocational rehabilitation, school health, autism programs, early intervention, aging and home health, behavioral health, residential services, veterans services, and youth and family services.The company says its mission is to empower creators and businesses to build a brand and tell their stories.
PurposeOptimax is a cloud-based case management platform for whole-person care, data centralization, and outcome reporting for social and human services.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityThe maker says data is backed up, encrypted, and auditable, with configurable roles and permissions down to individual fields.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportThe maker says selected partners provide training, implementation management, and ongoing support services.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

Optimax Case Management plans

No prices published.

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick Optimax Case Management if…

Optimax suits case management organizations, community-based care and contracted organizations, care coordinators, care managers, and service coordinators. It may fit teams that need configurable client workflows, portals, and program outcome reporting.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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