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OPserver vs Tracker

OPserver

6.4#96 in case management softwareFrom £2,400 a year
LinuxmacOSWindows
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Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactOPserverTracker
Audit trailYesYes
DeploymentOPserver is a desktop app for macOS, Windows and Linux, and licence keys are validated against an organisation's account in Firestore.cloud
HeadquartersLondon, United KingdomAtlanta, Georgia
Intended usersThe site describes the product as built for intelligence operations teams and lists government, NGOs, media organisations and larger teams as Enterprise / Public Sector users.The company says its mission is to empower creators and businesses to build a brand and tell their stories.
ProductOPserver is an operational intelligence and case-management platform for organisations coordinating investigations, evidence, field activity and monitored operations across distributed teams.Riverside provides tools for recording remote podcasts and video interviews.
SecurityThe privacy policy describes role-based permissions, access controls, strong authentication, encryption in transit, restricted routes, audit trails, security logging and backups.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportPilot licensing includes standard email support; Enterprise / Public Sector includes priority support.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

OPserver plans

  • Pilot Licence£2,400 a year
  • Operations Licence£9,500 a year
  • Enterprise / Public SectorPriced on request
  • EvaluationPriced on request

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick OPserver if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

Charts they share