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OpenText Investigation vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactOpenText InvestigationTracker
DeploymentThe product page lists an off-cloud deployment option, and its overview describes an on-premises review module and transfer to OpenText Core eDiscovery in the OpenText AWS cloud.cloud
HeadquartersWaterloo, Ontario, CanadaAtlanta, Georgia
PurposeOpenText Investigation is early case assessment and investigation software for litigation, internal, and regulatory investigations.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SupportOpenText says its Professional Services team provides flexible support and training, and can assist with on-premises architecture and implementation.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

OpenText Investigation plans

  • OpenText InvestigationPriced on request

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick OpenText Investigation if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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