OnSight RVX
6.8#9 in video customer support softwareFrom $29 a monthAndroidiOSWeb
VisitOnSight RVX vs ScreenMeet Remote Support
ScreenMeet Remote Support
7.8#2 in screen sharing softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | OnSight RVX | ScreenMeet Remote Support |
|---|---|---|
| Company history | Hostcomm says OnSight remote visual assistance has been in production since 2014. | The company says co-founders Ben Lilienthal and Eugene Abovsky began developing its platform-native approach in 2015. |
| Founded | 2004 | 2015 |
| Headquarters | Miami, Florida, US | United States |
| Integrations | The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan. | Native one-click integrations are offered for ServiceNow, Salesforce Service Cloud and Tanium. |
| Purpose | OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely. | Remote Support lets technology professionals remotely view and control end-user or customer devices to troubleshoot issues. |
OnSight RVX plans
- Starter$29 a month
- Business$59 a month
- Enterprise$90 a month
ScreenMeet Remote Support plans
- Remote Support—
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
Pick OnSight RVX if…
It suits field-service, HVAC, solar, property, insurance, utility, manufacturing, and social-housing teams. It is useful when experts need live visual guidance, captures, measurements, or remote surveys.
Pick ScreenMeet Remote Support if…
The product is aimed at IT leaders, platform owners, SecOps teams, and support agents who troubleshoot devices within ServiceNow, Salesforce, or Tanium workflows. It may suit teams needing unattended support and session documentation.