Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
VisitOdyssee Field Service vs Zinier
What both publish
| Fact | Odyssee Field Service | Zinier |
|---|---|---|
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | The Customer Portal supports self-service appointment booking and tracking, but Zinier documentation says it must be enabled for an organization. |
| Founded | 2008 | 2015 |
| Headquarters | Brussels, Belgium | San Mateo, California, USA |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | The Integration Marketplace supports out-of-the-box integrations with more than 1,000 applications, including ERP, CRM, EAM, and other tools. |
| Security | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. | Zinier says it has ISO 27001 certification and undergoes an annual SOC 2 Type II audit; reports are available upon request. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | All customers receive technical support and online ticketing, with phone support listed as 8am–6pm Monday–Friday for Essentials and Accelerator and 24 x 7 for Enterprise. |
Odyssee Field Service plans
- Essential€35 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- Enterprise AIPriced on request
Zinier plans
- AcceleratorPriced on request
- EnterprisePriced on request
- EssentialsPriced on request
Pick Odyssee Field Service if…
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
Pick Zinier if…
Zinier suits teams coordinating recurring or scheduled work that involves route planning, customer access, and invoicing or payments. Its web, iOS, and Android availability may fit organizations using both desktop and mobile access.