
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
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| Fact | Odyssee Field Service | WEX FSM |
|---|---|---|
| Founded | 2008 | 2012 |
| Free plan | No | Yes |
| Headquarters | Brussels, Belgium | Portland, Maine, United States |
| Purpose | Wello Solutions is field service management software for companies providing installation, maintenance, and repair services. | WEX FSM organizes contractor workflows from scheduling and dispatch to invoicing and payments. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | Customer support is available by chat, phone, or email Monday through Friday, 8am–7pm EST. |
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
WEX FSM suits trade contractors that need scheduling, dispatch, customer records, proposals, and payment workflows. Its listed trades include HVAC, plumbing, electrical, and roofing businesses.