
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
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| Fact | Odyssee Field Service | WeCazza |
|---|---|---|
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Free plan | No | No |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | The site lists Stripe, QuickBooks, GoHighLevel, Google Calendar, Zapier and Mailchimp; Zapier and Mailchimp are via webhooks and API on Premium. |
| Scheduling | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. | Scheduling includes a drag-and-drop calendar, recurring jobs, team assignments and automatic reminders. |
| Security | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. | The privacy policy says data is encrypted in transit with TLS and at rest with AES-256, and access uses role-based controls with multi-factor authentication. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | All plans include email support with responses under four hours on business days, and Premium adds priority phone support. |
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
You want what its maker publishes above — check its page for the details.