Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
VisitOdyssee Field Service vs vWork
What both publish
| Fact | Odyssee Field Service | vWork |
|---|---|---|
| API | The documented REST API supports XML or JSON and HTTP GET, POST, PUT and DELETE operations against controllers such as Company and Jobs. | vWork offers a public API for customized integrations. |
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Free plan | No | No |
| Headquarters | Brussels, Belgium | Australia and New Zealand |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | The maker lists integrations with Xero, MYOB, and QuickBooks Desktop and Online. |
| Purpose | Wello Solutions is field service management software for companies providing installation, maintenance, and repair services. | vWork provides scheduling and dispatch software for last-mile delivery and field jobs. |
| Scheduling | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. | The software supports job scheduling and dispatch for field workers and delivery fleets. |
| Security | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. | The maker says browser and mobile web traffic is encrypted and lists AES 128+256 and TLS 1.2 support. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | A free self-service support option is included with all vWork licences; paid support options are also available with pricing by contracted user count. |
Odyssee Field Service plans
- Essential€35 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- Enterprise AIPriced on request
vWork plans
- vWorkPriced on request
Pick Odyssee Field Service if…
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
Pick vWork if…
You want what its maker publishes above — check its page for the details.