Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
VisitOdyssee Field Service vs simPRO
What both publish
| Fact | Odyssee Field Service | simPRO |
|---|---|---|
| API | The documented REST API supports XML or JSON and HTTP GET, POST, PUT and DELETE operations against controllers such as Company and Jobs. | Simpro provides an API for integrating, expanding or adding functionality, with API documentation and code examples. |
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Founded | 2008 | 2002 |
| Headquarters | Brussels, Belgium | Brisbane, Australia |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | The pricing page names QuickBooks, Xero and MYOB among supported accounting integrations. |
| Mobile app | The technician app supports offline access, work-order execution, and customer signatures. | Simpro Mobile lets field staff access assigned jobs and customer information, record job details, send invoices and take payments. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | The pricing FAQ describes dedicated support teams in the UK and Ireland, the USA and Canada, and Australia and New Zealand, available 24 hours a day, six days a week. |
Odyssee Field Service plans
- Essential€35 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- Enterprise AIPriced on request
simPRO plans
- Base PlanPriced on request
- Add-onsPriced on request
- Add-ons—
Pick Odyssee Field Service if…
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
Pick simPRO if…
It suits trade businesses such as electrical, plumbing, HVAC, fire protection, and security contractors coordinating office and field teams. It may also fit teams that need mobile job access, offline work, and invoicing or payments in the field.