Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
VisitOdyssee Field Service vs ServiceWorks
ServiceWorks
8.1#12 in field service management softwareFrom $49 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Odyssee Field Service | ServiceWorks |
|---|---|---|
| API | The documented REST API supports XML or JSON and HTTP GET, POST, PUT and DELETE operations against controllers such as Company and Jobs. | The ServiceWorks API connects approved customers and partners with external websites, portals, mobile apps, CRMs, OEM systems, accounting platforms and internal tools. |
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Founded | 2008 | 2016 |
| Headquarters | Brussels, Belgium | Creve Coeur, Missouri, United States |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. |
| Rating on Capterra | 4.8 out of 5 from 9 reviews | 3.6 out of 5 from 115 reviews. |
| Rating on G2 | 4.7 out of 5 from 3 reviews | 3.5 out of 5 from 22 reviews. |
| Rating on GetApp | 4.8 out of 5 from 9 reviews | 3.6 out of 5 from 115 reviews. |
Odyssee Field Service plans
- Essential€35 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- Enterprise AIPriced on request
ServiceWorks plans
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
Pick Odyssee Field Service if…
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
Pick ServiceWorks if…
ServiceWorks suits repair, installation and maintenance businesses that need to coordinate field jobs, inventory, customer communication and billing. Its listed industries include HVAC, plumbing, appliance repair, cleaning and fleet service.