
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
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| Fact | Odyssee Field Service | ServicePower |
|---|---|---|
| API | The documented REST API supports XML or JSON and HTTP GET, POST, PUT and DELETE operations against controllers such as Company and Jobs. | The PlusOne Solutions API uses REST endpoints over HTTP with JSON payloads and JWT authentication, and supports compliance data such as screening, insurance, licenses, and verification. |
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Founded | 2008 | G2 lists ServicePower as serving customers since 1996. |
| Free plan | No | Yes |
| Headquarters | Brussels, Belgium | McLean, Virginia, United States |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Legal entity | The product site and app listing identify the maker as Odyssee Mobile NV. | The Android listing identifies the developer as SERVICEPOWER BUSINESS SOLUTIONS LIMITED, registered at Petersgate House in Stockport, United Kingdom. |
| Rating on Capterra | 4.8 out of 5 from 9 reviews | 4.4 out of 5 from 9 reviews |
| Rating on G2 | 4.7 out of 5 from 3 reviews | 4.4 out of 5 from 18 reviews |
| Rating on GetApp | 4.8 out of 5 from 9 reviews | 4.4 out of 5 from 9 reviews |
| Scheduling | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. | The employed-workforce solution includes scheduling tools to help operations teams manage schedules and workforce efficiency. |
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
ServicePower may suit service businesses coordinating employed staff, contractors, or a combination of both. Its listed tools cover work orders, dispatch, customer self-service, and payment tasks.