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Odyssee Field Service vs ServiceBridge

What both publish

FactOdyssee Field ServiceServiceBridge
Customer portalAdvanced and higher plans provide a web customer portal and service desk for communication and requests.Yes
Founded20082004
HeadquartersBrussels, BelgiumThe contact page lists GPS Insight headquarters at 7201 E. Henkel Way, Suite 400, Scottsdale, Arizona 85255.
Mobile appThe technician app supports offline access, work-order execution, and customer signatures.The mobile app supports digital work orders, customer and equipment records, photos, digital signatures, and on-site payments, and can work offline before syncing when back in range.
SupportSupport channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials.The features page lists live chat, email and phone support, help documentation, and training sessions including live webinars.

Odyssee Field Service plans

  • Essential€35 a month
  • Expert€89 a month
  • Start€22 a month
  • Advanced€39 a month
  • Professional€59 a month
  • Enterprise AIPriced on request

ServiceBridge plans

  • CompletePriced on request
  • EnhancedPriced on request
  • EssentialPriced on request

Pick Odyssee Field Service if…

It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.

Pick ServiceBridge if…

You want what its maker publishes above — check its page for the details.

Charts they share