Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
VisitOdyssee Field Service vs RigER
What both publish
| Fact | Odyssee Field Service | RigER |
|---|---|---|
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Founded | 2008 | 2012 |
| Headquarters | Brussels, Belgium | Lakeway, Texas, United States |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | The integrations page describes connections for accounting, ERP, e-signature, office productivity, messaging, e-commerce and telemetry systems. |
| Purpose | Wello Solutions is field service management software for companies providing installation, maintenance, and repair services. | RigER is job management software for oilfield service and equipment rental companies, covering quoting, dispatch, field ticketing and invoicing. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | Support is offered through a portal, phone and text, email, and live chat; the company says 80% of tickets are resolved within one hour. |
Odyssee Field Service plans
- Essential€35 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- Enterprise AIPriced on request
RigER plans
- RigER 365Priced on request
- RigER PROPriced on request
Pick Odyssee Field Service if…
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
Pick RigER if…
RigER is for oilfield, energy-service, and equipment-rental operations, including offshore, wireline, mining-rental, power-generation, coil-tubing, and flowback businesses. It suits teams needing field workflows alongside finance, asset, and customer-management functions.