
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
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| Fact | Odyssee Field Service | ReachOut Suite |
|---|---|---|
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Customers can submit service requests online and track their status. |
| Founded | 2008 | 2003 |
| Free plan | No | Yes |
| Free trial | A guided free trial is available by contacting Wello; it starts on the Start plan with one administrator and one technician license. | A 7-day full-access trial is available without a credit card. |
| Headquarters | Brussels, Belgium | White Plains, New York, United States |
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.