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Odyssee Field Service vs ReachOut Suite

ReachOut Suite

8.4#4 in field service management softwareFrom $159 a month
Free planAndroidiOSWeb
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What both publish

FactOdyssee Field ServiceReachOut Suite
Customer portalAdvanced and higher plans provide a web customer portal and service desk for communication and requests.Customers can submit service requests online and track their status.
Founded20082003
Free planNoYes
Free trialA guided free trial is available by contacting Wello; it starts on the Start plan with one administrator and one technician license.A 7-day full-access trial is available without a credit card.
HeadquartersBrussels, BelgiumWhite Plains, New York, United States

Odyssee Field Service plans

  • Essential€35 a month
  • Expert€89 a month
  • Start€22 a month
  • Advanced€39 a month
  • Professional€59 a month
  • Enterprise AIPriced on request

ReachOut Suite plans

  • FreeFree
  • Standard$159 a month
  • Premium$2,515 a month
  • Ultimate$3,225 a month
  • EnterprisePriced on request

Pick Odyssee Field Service if…

It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.

Pick ReachOut Suite if…

ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.

Charts they share