
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
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| Fact | Odyssee Field Service | Oneserve |
|---|---|---|
| API | The documented REST API supports XML or JSON and HTTP GET, POST, PUT and DELETE operations against controllers such as Company and Jobs. | The maker describes an open API for connecting Oneserve to other systems when a pre-built connector is unavailable. |
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Headquarters | Brussels, Belgium | Exeter, Devon, United Kingdom |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | Oneserve describes native contractor integration and API integration for exchanging jobs and evidence across contractor tiers. |
| Mobile app | The technician app supports offline access, work-order execution, and customer signatures. | The mobile app gives field teams job details, site history, asset records, forms, and resident communication. |
| Scheduling | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. | Its scheduling features match jobs to operatives using skills, location, availability, and SLA priority. |
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
You want what its maker publishes above — check its page for the details.