
Obkio
8.2#2 in voip monitoring softwareFrom $249 a monthFree planAndroidiOSWebAPI
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| Fact | Obkio | Virsae Service Management |
|---|---|---|
| Founded | Obkio says it was founded and launched in 2018. | 2013 |
| Integrations | The ServiceNow integration creates and resolves incidents from Obkio issues and is restricted to the Premium plan. | Virsae says its platform manages more than 100 UC, customer experience, and network infrastructure vendors. |
| Support | Online documentation is available 24/7, while live chat and email support are listed for weekdays from 9am to 5pm EST. | Virsae offers technical support, onboarding, training, and access to in-app product documentation. |
Obkio suits teams monitoring performance across multiple network locations, including small businesses, multisite organizations, MSPs, remote users, nonprofits, and educational institutions. The free plan is limited to two software agents.
VSM is intended for managed service providers and global enterprises managing unified communications or contact center systems. It suits teams seeking visibility across multiple infrastructure layers and vendor environments.