
Obkio
8.2#2 in voip monitoring softwareFrom $249 a monthFree planAndroidiOSWebAPI
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| Fact | Obkio | ServicePilot VoIP Monitoring |
|---|---|---|
| Security | Obkio states that data is encrypted at rest and in transit, infrastructure runs on AWS in Northern Virginia across multiple availability zones, and agents update automatically. | ServicePilot describes Active Directory or LDAP authentication and HTTP, SSL and TLS among its security features. |
| Support | Online documentation is available 24/7, while live chat and email support are listed for weekdays from 9am to 5pm EST. | Free SaaS support tickets can be opened by email; SaaS Base supports email or phone; on-premise also offers a customer portal, with phone and chat available on business days during stated CET+1 hours. |
Obkio suits teams monitoring performance across multiple network locations, including small businesses, multisite organizations, MSPs, remote users, nonprofits, and educational institutions. The free plan is limited to two software agents.
It suits organizations monitoring voice and collaboration systems across multiple vendors, sites, or users. Teams choosing SaaS, hybrid, or on-premise deployment can compare those options with their retention needs.